With the rapid development of the economy, electronic platform scales have quickly found their way into various industries. Today, they are most commonly used in large shopping malls and supermarkets to ensure accurate weight measurements for products.
Electronic platform scales play a crucial role in daily operations. If the device crashes or malfunctions, it can significantly disrupt your workflow, lead to customer dissatisfaction, and even damage your business reputation. So, what should you do if your electronic platform scale suddenly crashes?

Hengfeng is here to help. When your electronic platform scale experiences issues, we recommend checking the following key areas:
- First, check if the voltage in the AD circuit is stable and normal. If not, inspect the sensor for any faults.
- Verify that the power supply for the 220V system is functioning correctly.
- Ensure that the internal voltage regulator circuits are working properly.
- If the scale frequently crashes, focus on checking the capacitors on the circuit board. Look for signs of reduced capacitance or leakage.
- If the display shows unstable numbers or jumps during counting, this may indicate an issue with the AD circuit or the sensor. Make sure the voltage in these parts is stable and within normal range.
- Check the power supply for the electronic scale printer. If the current is too high during printing, it could be a problem.
- Inspect the power supply for the digital circuit on the board, especially the crystal oscillator components. These may be affected by moisture or physical damage.
While this troubleshooting process might seem time-consuming, it's a reliable and practical method that has been successfully applied in real-world scenarios. It’s a solid approach to diagnosing and resolving scale crashes effectively.
These are the detailed steps provided by Jiangsu Hengfeng for fixing a dead electronic platform scale. When faced with such problems, using these methods can help identify the root cause and resolve it efficiently. We hope this guide helps you understand how to deal with common scale failures. For more information about electronic platform scales, feel free to reach out to us directly!
High Voltage Linear Power Supplies
HVLP series Linear High Voltage Power Supplies are High-voltage DC Power Supplies that achieve AC/DC conversion through power frequency transformers and transistor loop control. Compared with switching high voltage power supplies, linear high-voltage power supplies have higher stability, higher accuracy, and lower output ripple. And the most important, because of the use of the power frequency AC/DC conversion principle, the linear power supply has no high-frequency radiation interference, and it is especially suitable for use in places with restrictions on EMC and EMI.
The whole series linear power supply adopts industrial-grade metal chassis, pure copper AC/DC multi-insulation high-voltage transformer with varnish treatment, high-reliability multi-transistor filter loop, ensuring the power supplies can run for a long time at full load with high stability, high accuracy, and ultra-low ripple electronic characteristics, equipped with a complete protection circuit, which can better ensure the reliability of the linear power supply itself and the safety of the customer's load.
The output voltage and current can be adjusted by the 10-turn potentiometer with scale and lock on the front, equipped with 4 1/2-digit high-resolution LED meters for output value reading, and RS communication interface can also be added for remote control and monitoring of linear power supplies.
This series of linear high voltage power supplies are mainly used for gas discharge, high-voltage electronic tubes, and can also be applied for other electronic components burn-in test.
Because the output this power supply has HV, the output MUST be connected to the chassis for fixed grounding to ensure the personal safety of the user.
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Yangzhou IdealTek Electronics Co., Ltd. , https://www.idealtekpower.com